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Cyber Security in e-medicine #BeCyberSmart even when you’re sick

Telemedicine is here to stay, and will grow even after the pandemic.

Without a doubt, online consultations with doctors through computers or smartphones i.e. e- medicine or ‘telemedicine’ has been growing, even before the coronavirus pandemic. During the heavy lockdown of March 2020 remote access to medical consultations and emergency care specialists became crucial during quarantine. McKinsey reports that based on data from the US, one of the most complex healthcare markets, user interest in telemedicine has increased nearly 8x during the covid-19 pandemic. The total telemedicine market in the United States is predicted to reach $22 billion in 2022.

Even before the pandemic, telemedicine, digital health records, internet-connected medical devices, patient wellness apps, and an increasing amount of third parties entering the health supply chain has created many benefits. But as the global IoT healthcare market approaches $14 billion in the next few years, cyber criminals are very aware.

This does not mean e-medicine isn’t safe. In fact, it can be far safer, particularly for the elderly, people who are overweight or other ‘risk groups’ for covid-10 given the risks of visiting a healthcare center right now. At the same time, cyber attacks in healthcare are real. For example, there has been a 75% increase in ‘Ransomware’ attacks in the first 8 months of 2019 on healthcare facilities, where information is stolen, then held ransom for a fee. The trick is not to be afraid, but rather, be ‘Cyber Smart.’

In short — it’s all about basic, good cyber hygiene (see our tips), but specifically paying attention to your medical information and the programs that you use.

As an official National Security Alliance Champion of Cyber Security we recommend the following 3, simple tips.

  1. Install updates! This includes your phone, app, and wearable device. This is the easiest to do, takes seconds, and decreases cyber risk.
  2. Pick your wearables, wisely — do you have a cool new wearable technology to keep you fit during these uncertain times? Great, just do some research before you buy on how data is stored, and where.
  3. Choose Apps also wisely — only download from verified sources, remember that many apps also function as wearables.
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Last year before covid, we at InDevLab were asked to develop Doctor Online: a one-stop shop for doctor consultations, prescriptions / lab work with delivery, and payment in one-app. As we always do — we started from the perspective of IT Infrastructure, which is the foundation for security.

This meant full compliance with Android / iOS biometric verification, AES encryption technology with with our video and chat functions and sending of files, as well as secured payments with Apple Pay and Fondly. We built the platform with ‘Microservice Architecture’ which means a modular structure in case one component fails, the rest continue operating independently. Then, all of our integrations with the largest telecom provider, the largest medical laboratory, and the largest online pharmacy and delivery app along with a group of over 70 licensed doctors were all integrated to our own IT Infrastructure. Then we repeatedly back all this up and monitor it continuously for any suspicious activity.

Today the platform we built for Doctor Online has served over 400,000 users in 141 different countries, in 11 languages, securely. We have provided 41,000 individuals with free consultations for covid-19 as well.

If you’re interested in cyber security in e-medicine for your organization, send me a mail.

You can download Doctor Online for free, in English on Android or iOS.

Dima Hazhelo,

CEO, Co-Founder InDevLab LLC

Ukraine / USA